Wholesale FAQ – Ramble and Roam


Wholesale FAQ

Whats your MOQ?

  • $125 First Order
  • No minimum for reorders 

How do I place an order?

  • Navigate to our Wholesale Shop page and enter the password that was given to you
  • Take a look at our catalog
  • Fill out our wholesale order form
  • Receive an invoice via email

    What are your payment terms? 

    • First time orders require payment upon receiving invoice; no items will be shipping until payment is confirmed
    • Reorders/established customers must pay within 30 days of invoice
    • Invoices will be sent via email and are facilitated through Square (a trusted payment processor and POS system)

    What is your turnaround time for orders?

    • Most orders will be fulfilled within 5-7 days 
    • Larger orders (above $250) may take longer & timeline will be communicated to you via email when order is received 

    What are your shipping policies?

    • Retailer is responsible for shipping costs for orders up to $200. Orders totaling $200 or over will include free shipping via a coupon code
    • All orders are shipped USPS Priority and typically arrive within 3 business days
    • Unfortunately, other shipping methods such as UPS or FedEx are not an option as I ship from a remote area and these services are unavailable 

    Do you take returns?

    • Returns on items that aren't selling are not accepted, but if an item is damaged in transit please reach out so we figure out a solution 

    Do you offer private label products?

    • No, all products are sent on company branded jewelry cards